Return Policy Page

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you have any concerns or need to return an item, please review our return policy below:

1. Eligibility for Returns:

  • Items must be returned within [number of days] days of purchase.
  • Items must be unused, unworn, and in their original condition with tags attached.
  • Items must be returned in their original packaging.

2. Non-Returnable Items:

  • We do not accept returns on [list of non-returnable items, e.g., final sale items, perishable goods, personalized items].

3. How to Initiate a Return:

  • To initiate a return, please [describe the return process, e.g., contact our customer service team at [email address or phone number] to request a return authorization].
  • Please provide your order number and reason for the return.

4. Return Shipping:

  • Customers are responsible for return shipping costs unless the item received was defective or incorrect.
  • We recommend using a trackable shipping method for returns.

5. Refund Process:

  • Refunds will be issued to the original form of payment within [number of days] days of receiving the returned item.
  • Shipping charges are non-refundable.

6. Exchanges:

  • We do not offer exchanges at this time. If you need a different size or item, please initiate a return for the original item and place a new order.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance.

8. Restocking Fee:

A restocking fee of [percentage] may be applied to returns that do not meet our eligibility criteria.

9. International Returns:

  • International returns may be subject to additional shipping fees and customs charges.

10. Contact Us:

If you have any further questions about our return policy, please don't hesitate to contact our customer service team at [email address or phone number].

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